These Terms and Conditions set out the rules that govern your use of the services provided by Vegas Wild and explain our relationship with you as a player. We describe what we expect from users and what you can expect from us when you access games, use the cashier, claim promotions or contact support. By registering an account you accept these terms and any updates we publish.
You are responsible for keeping your account details secure and accurate. Only register accounts in your own name and ensure payment methods belong to you. Do not share login details or allow others to access your account. We may suspend or close accounts where details are false, where there is suspected multi-accounting, fraud or other abuse, or where account activity breaches these terms. You must notify us immediately if you suspect unauthorised access.
Only persons who meet our eligibility criteria may hold an account. You must be of legal gambling age in your jurisdiction and comply with any local restrictions that apply to you. We may verify identity, age and address using documentation or electronic checks before allowing withdrawals or continued play. If verification checks fail we may restrict access until satisfactory evidence is provided.
Use of the site must be lawful and fair. Prohibited activity includes, but is not limited to, money laundering, collusion, bonus abuse, use of automated play bots, intentionally disruptive behaviour and any attempts to manipulate games or systems. We reserve the right to investigate suspicious play and to withhold, reclaim or cancel funds that result from abuse or from a clear attempt to circumvent these terms.
All promotions are subject to specific promotional terms as published when the offer is made. General conditions include wagering requirements, game restrictions and maximum bet rules. Only one promotion may be active on an account where stated, and qualifying deposits or play may be required to activate offers. We may refuse, withdraw or void a promotion where a user is suspected of abuse or where the promotion was applied in error.
Payments must be made from methods registered to the account holder. We may require the same method for withdrawals as used for the deposit, or a suitable alternative where necessary. Withdrawal requests are subject to verification checks and may be delayed while documents are reviewed. We process transactions in accordance with the payment provider and applicable rules; processing times and limits can vary and may be notified in the cashier.
Players can set deposit, loss and session limits, take timed breaks or self-exclude. Changes to limits may take effect after a short processing period. We encourage using these controls and will act on reasonable requests to limit or close accounts for safer gambling purposes.
If you have a complaint or dispute you should contact our support team so we can investigate and attempt to resolve the matter promptly. If we cannot resolve a dispute internally we will explain the next steps and any external escalation options that may be available. We retain records relevant to transactions and play and may use them when assessing disputes.
We may amend these terms from time to time. Material changes will be communicated to you by notice on the site or by email where contact details are held. Continued use of the services after changes are posted constitutes acceptance of the revised terms. For operational matters please refer to the account notices area or contact our support team for clarification.
Where relevant, these terms work alongside our privacy and safer gambling information, and by using the site you accept that both sets of information apply to your account with VegasWild.
